The
following document describes the terms and conditions on which Sunrise
Chevrolet Offers you access to and use of the Sunrise Chevrolet Rewards
Program.
Overview of the Preferred Owner Program
1. The
Sunrise Rewards Program is a loyalty program sponsored by Sunrise
Chevrolet through which owners can earn dollars toward future service,
parts and accessory purchases by purchasing service labor, parts, and
accessories from the Sunrise Chevrolet service department. (Excluding
all over-the counter parts purchases, Body Shop repairs, all insurance
repairs and all extended warranty repairs.)
2. All dollars earned can be used at the Sunrise Chevrolet store ONLY.
A. Participation in the Program
1. All
customers who have purchased a vehicle or had service (labor and/or
parts) performed on their vehicles at Sunrise Chevrolet. The Program is
open to all Sunrise Chevrolet customers who are over the age of 18.
2. Employees are eligible to participate in the Program for Points-Plus credits only.
3. Fleet customers or wholesale customers are not eligible to participate in the Program.
4. The Sales and Service managers offer the Program invitation to the customer – in person or via emailed/mailed invitation.
5. Participation in the Program constitutes each preferred Owner’s full and unconditional agreement to these Terms and Conditions.
6. The
personal information that is collected from you in connection with the
Program will be used in accordance with the GM Privacy Policy.
B. Earning Program Dollars
1. When
you are first enrolled in the Program, the Rewards Owner will receive
Sunrise Chevrolet Rewards card. The card is to be used for each eligible
transaction.
2. Dollars are earned in the following ways:
i. Each
service event (parts and labor) paid for in full by the customer earns
3% of total dollars spent (less tax) towards a future service, parts or
accessory sale.
ii. Coupons
and other special offers may not be used in conjunction with the
Program. These dollars spent will not receive the 3% earned reward.
iii. Insurance or extended warranty work is excluded.
C. Using Program Points (Dollars)
1. Reward Owners can use their reward dollars for any vehicle purchase, service (parts and labor) expense up to a maximum of $100.00 in any one transaction.
2. Dollars expire within 24 months.
3. Reward dollars have no cash value.
4. Reward dollars are non-transferable.
5. Reward dollars can only be used in Sunrise Chevrolet.
6. Returned
items purchased with reward dollars will not be exchanged for cash. The
returned item’s program value will be returned to the preferred owner’s
account.
D. Modification and Termination of the Program
1. Sunrise
Chevrolet may modify any of the terms and conditions governing the
Program – including, but not limited to, the methods through which
dollars can be earned, how the Program can be used, the value of the
earned dollars, at any time, without notice, even through these changes
may affect the Reward Owner’s ability to use the dollars that have all
ready been earned.
2. The
Program has no pre-determined termination date and may continue until
such time that Sunrise Chevrolet may terminate the program at any time,
with no notice given.
3. The
Reward Owners continued participation in the Program constitutes the
Rewards Owners acceptance of any changes made to these Terms and
Conditions. The Reward Owners are responsible for remaining
knowledgeable as to any changes that Sunrise Chevrolet may make to these
Terms and Conditions. The most current version will be available on the
Rewards Owner’s Website and will supersede all pervious versions of the
Terms and Conditions.
E. General Terms and Conditions
1. Accrued
Preferred Owner Dollars do not constitute property of a Reward Owner
have no value outside of the program. Reward Owner dollars are credits
that Sunrise Chevrolet may revoke at any time as set forth herein.
Reward Program points may not be exchanged for cash, assigned, bartered,
or transferred, except as set forth herein, and are not transferable
upon death, as part of a domestic relations matter, or otherwise by
operation of law.
2. Each Reward member is responsible for ensuring that the information in his/her accounts is accurate and kept current.
F. Limitation of Liability
By
participating in the Program, each Reward Owner accepts all
responsibility for, and hereby indemnifies and holds harmless Sunrise
Chevrolet, and each of the their related companies, General Motors,
Maritz, FMR and each such company’s respective officers, directors,
employees, shareholders, agents, and successors, and assigns (The
“Released Parties”), from and against any claims that may arise from
actions taken by such Member or for any unauthorized access to Preferred
Owner’s account from the third party. UNDER NO CIRCUMSTANCES,
INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL THE RELATED PARTIES BE
LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL
DAMAGES ARISING OUT OF THE PROGRAM. EVEN IF ANY OR ALL OF THE RELASED
PARTIES HAVE BEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME
JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR
CONSEQUENTIAL DAMAGES. THEREFORE, SUCH EXCLUSIONS MAY NOT APPLY TO YOU.
IF A REWARDS OWNER PROVES THAT SUNRISE CHEVROLET HAS IMPROPERLY DENIED
THAT PREFFERED OWNER EARNED DOLLARS, LIABILITY WILL BE LIMITED TO THE
EQUIVALENT AMONUT OF EARNED DOLLARS. BY PARTICIPATING IN THE PROGRAM, A
REWARDS OWNER WAVIES ANY AND ALL RIGHTS TO BRING ANY CLAIM OR ACTION
RELATED TO SUCH MATTERS IN ANY FORUM BEYOND ONE (1) YEAR AFTER THE FIRST
OCCURRENCE OF THE KIND OF ACT EVENT, CONDITON, AND OMISSION UPON WHICH
THE CLAIM OR ACTION IS BASED.
G. Legal Disputes.
1.
Reward Owners agree that any controversy or claim at law or equity that
arises out of or relates to the Program (“Clams”) shall be resolved in
accordance with one of the subsections below, or as otherwise mutually
agreed upon in writing by the parties.
A. Arbitration.
The program/agreement, including the interpretation thereof, shall be
governed by the laws of Illinois. Any claim dispute, or controversy
(whether in contact, tort, or otherwise) arising from relating to this
Program or the relationships which result from this entire Agreement
(“Program”), shall be resolved, if not informally, upon the election of
you or us by binding arbitration Rules of the American Arbitration
Association (“AAA”) that are in effect at the time the arbitration is
initiated (referred to as the “AAA” Rules”). If there is a conflict
between the AAA Rules and the rules set forth in this program, the rules
set forth is the Program will govern. ARBITRATION MEANS THAT YOU WAIVE
YOUR RIGHT TO RESOVE DISPUTES IN A COURT OF LAW, INCLUDING BY JURY
TRIAL. You and we agree, specifically, that any arbitration
hereunder shall not be consolidated with other programs, whether yours
or anyone else’s nor shall class arbitration be available hereunder,
unless agreed to specifically in a writing signed by both parties. If
you initiate the arbitration, you agree to pay the then applicable fee
or, if less and you tell us in writing, the amount that you would pay to
initiate a lawsuit against us in the appropriate court of law. We agree
to pay any additional fee or deposit required by the AAA in excess of
your filing fee. We also agree to pay the costs of the arbitration
proceeding up to a maximum of one-half day (four hours) of
hearings. Other fees, such as attorney’s fees, expenses of travel to the
arbitration, and the costs of a proceeding that goes beyond one-half
day, will be paid in accordance with the AAA Rules. The arbitration will
be held in DuPage County, Illinois unless you and we both agree to
another location. If for any reason this arbitration clause is deemed
ineffective or inapplicable to any dispute, you in all events waive the
right to a trial by jury.
2. If any provision of
these Terms and conditions is found to be invalid or unenforceable by a
court of competent jurisdiction, such provision shall be severed from
the remainder of these Terms and Conditions, which will otherwise remain
in force.